Outages - Saved Location
While supporting the development of the outage site for a local utilities company, our team suggested an improvement to the current flow-- to use anonymous storage to allow the users to save the locations they enter when reporting an outage or checking the status of their outage. This would reduce the time it took to complete those transactions by removing a repetitive step.
​
Completed in 2020
Deliverables
User Flows
Hi-Fidelity Mock Ups
Software Used
Figma
Application Production Design
Team Contributor
Large Feature with Many Touch Points
Saved Locations was created once the base of our outage site was already developed and all transactions in the site are based off of addresses. So, it was important to take a step back and map out where this new feature would be threaded in to the site.
Global Design
This feature was designed using mobile-first design and would be available to users in the global navigation, when reporting and an outage, and when searching the outage map.
